Privacy Policy

PRIVACY POLICY

Superb Studio, LLC

Last Updated: January 2026

1. INTRODUCTION

Superb Studio, LLC (“Superb Studio,” “Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when using our website, booking platform, studio facilities, and related services (collectively, the “Services”).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with Superb Studio. By accessing or using our Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.

2. INFORMATION WE COLLECT

We may collect the following categories of information:

A. Personal Information

  • Full name

  • Email address

  • Phone number

  • Billing address

  • Payment information (processed securely by third-party payment processors)

  • Government-issued identification (when required for verification)

B. Booking & Usage Information

  • Reservation details

  • Studio usage history

  • Communication records (emails, texts, support inquiries)

C. Technical & Device Information

  • IP address

  • Browser type

  • Device identifiers

  • Log files and usage analytics

3. HOW WE USE YOUR INFORMATION

We use collected information for legitimate business purposes, including to:

  • Process and manage reservations and payments

  • Verify identity and prevent fraud or chargeback abuse

  • Communicate booking confirmations, updates, and operational notices

  • Enforce our Terms of Service and Studio policies

  • Improve our Services, operations, and customer experience

  • Comply with legal obligations

4. MOBILE INFORMATION AND TEXT MESSAGING DATA (SMS COMPLIANCE)

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All categories of personal information described in this Privacy Policy expressly exclude text messaging originator opt-in data and consent. This information will not be shared with any third parties under any circumstances.

You may receive transactional or operational text messages related to your reservation or account. Message and data rates may apply. You may opt out at any time by replying STOP.

5. INFORMATION SHARING AND DISCLOSURE

We do not sell, rent, or trade your personal information.

We may share limited information only in the following circumstances:

  • Service Providers: Trusted third parties who assist with payment processing, booking software, communications, or operational support, under strict confidentiality obligations

  • Legal Compliance: When required by law, subpoena, court order, or to protect our legal rights

  • Business Protection: To investigate fraud, misuse, chargebacks, or violations of our Terms of Service

6. DATA SECURITY

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information. However, no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

7. DATA RETENTION

We retain personal information only for as long as reasonably necessary to:

  • Fulfill booking and operational purposes

  • Comply with legal, tax, and accounting requirements

  • Resolve disputes and enforce agreements

8. YOUR RIGHTS AND CHOICES

Depending on your jurisdiction, you may have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of certain data (subject to legal obligations)

  • Opt out of non-essential communications

Requests may be submitted to info@superbstudio.co.

9. THIRD-PARTY WEBSITES

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites, and this Privacy Policy does not apply to them.

10. CHILDREN’S PRIVACY

Superb Studio does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take appropriate steps to delete it.

11. CHANGES TO THIS PRIVACY POLICY

We reserve the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting. Continued use of our Services after updates constitutes acceptance of the revised policy.

12. CONTACT INFORMATION

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact:

Superb Studio, LLC

Email: info@superbstudio.co

Text: 281-399-5989